FAQs

MvM - Carpet & Upholstery Cleaning

1. How often should I have my carpets cleaned?

It is recommended to clean your carpets at least once every 6-12 months, depending on foot traffic, pets, and overall usage.

2. What method of carpet cleaning do you use?

We use hot water extraction (steam cleaning), which is the most effective method for deep cleaning carpets, removing dirt, stains, and allergens.

3. How long does it take for the carpet to dry?

Drying time usually ranges from 2 to 8 hours, depending on the carpet type, humidity, and ventilation. We recommend keeping windows open or using fans to speed up drying.

4. Are your cleaning products safe for children and pets?

Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for both children and pets.

5. Can carpet cleaning remove all stains?

While our professional cleaning can remove most stains, some stubborn stains (e.g., ink, dye, bleach) may be permanent. We will do our best to achieve the best results possible.

6. Do I need to move furniture before the cleaning?

We request that you move small and fragile items. We will help move light furniture, but large or heavy items may need to stay in place during cleaning.

7. What types of upholstery fabrics can you clean?

We can clean a variety of upholstery fabrics including cotton, wool, microfiber, leather, and synthetic blends. We always test a small area before cleaning to ensure safe and effective results.

8. Can sofa cleaning remove pet hair and odors?

Yes, our deep cleaning process effectively removes pet hair and neutralizes odors, leaving your sofa fresh and clean.

9. What is the cost of sofa cleaning, and do you offer any packages?

Our pricing depends on the size and condition of your sofa. Contact us for a quote or check our website for package deals and discounts.

MvM - Jet Washing & Exterior Cleaning

1. What surfaces can be cleaned with jet washing?

We offer jet washing services for driveways, patios, decks, walls, fences, and other outdoor surfaces made of stone, concrete, brick, and wood.

2. Will jet washing damage my surfaces?

No, we use the appropriate pressure and techniques to ensure your surfaces are cleaned effectively without causing damage. We assess the surface condition before starting.

3. How long does jet washing take?

The time required depends on the size of the area and the amount of dirt or stains. Typically, a driveway or patio takes 1 to 3 hours.

4. Can jet washing remove oil stains and algae?

Yes, jet washing is effective in removing oil stains, algae, moss, and other stubborn dirt from most surfaces.

5. Do I need to be at home during the service?

It is not necessary to be at home, but we will need access to an outdoor water supply. You can arrange this with us beforehand.

6. How often should I have jet washing done?

It depends on environmental factors and usage. Most clients schedule jet washing once a year to keep outdoor areas looking fresh and clean.